It was funny because the first two days they went out I thought, "Oh no, what have I done??" I was getting crazy people calling me complaining about this hand-written piece of paper - - how unprofessional, etc. etc.
THEN, days three and four were all positive. "Oh my gosh, it touched my wife's heart that you took time to write a letter." "As soon as I opened the letter I felt comfortable and knew I could talk to you."
So, all in all - - it was a great response.
Thank you,
Bonnie Pappas